查詢教學大綱與進度

教學大綱與進度

課程基本資料：

學年期課號課程名稱階段學分時數修教師班級人撤備註

110-1 293971 運營管理 1 3.0 3 ★ 蔡佩芳管理外國學生專班
國際金融科技專班
管理博所 15 3 ◎IMBA&IMFI&管理博班

學年期	課號	課程名稱	階段	學分	時數	修	教師	班級	人	撤	備註
110-1	293971	運營管理	1	3.0	3	★	蔡佩芳	管理外國學生專班國際金融科技專班管理博所	15	3	◎IMBA&IMFI&管理博班

教學大綱與進度：

教師姓名蔡佩芳

Email ptsai@ntut.edu.tw

最後更新時間 2021-09-15 11:52:39

課程大綱企業運營管理要控制的主要目標是質量，成本，時間和靈活性，它們是在全球化的挑戰下，企業競爭力的根本。此課程探討服務業與製造業中，對於產品的關鍵生產和服務過程，從設計、監督與控制、流程與品質改善等議題，進而擴展到供應鏈中的存貨與物流。課程著重於理解生產與服務流程對於組織策略的角色，制定與評估相對應的效率指標，並進一步介紹相關議題可使用的分析工具。 This course is designed to address the key operations and logistical issues in service and manufacturing organizations that have strategic as well as tactical implications, which also serve as the core competitiveness in the global arena. It includes the introduction to the issues in designing, monitoring and controlling, efficiency and quality improving of the operations in an organization, and then expands to the entire supply chain. With class discussion and case study, the specific objectives include: to understand the role of operations management in the overall business strategy, to identify and evaluate the key factors in the design of effective operating systems, and to identify a range of tools appropriate for analysis of operating systems of the firm.

課程進度 Week1. Course Introduction and Overview Week2~3.Process Strategy Week4~5. Process Analysis Week6~8. Quality and Performance Week10~11. Inventory Management Week12~13. Lean Systems Week14~17. Supply Chain Design and Chain Integration

評量方式與標準 Class Participation and Game: 20% Quizzes (2) : 30% Mid Term Exam: 25% Term Project: 25%

使用教材、參考書目或其他 【遵守智慧財產權觀念，請使用正版教科書，不得使用非法影印教科書】

使用外文原文書：是
G. Cachon and C. Terwiesch. 2019. Matching Supply with Demand: An Introduction to Operations Management, 4th ed. International Student Version. New York: McGraw-Hill Education.

課程諮詢管道 Office Hours: 每星期二(Tuesday) 1pm~5pm。
請以 email: ptsai@ntut.edu.tw 聯繫。或於辦公室時間以電話聯繫，辦公室分機: 2354。
You might reach me via email anytime, or phone (ext. 2354) me during the office hours.

備註因應疫情發展，本學期教學及授課方式請依照學校網頁所公布之訊息為準：
(https://oaa.ntut.edu.tw/p/404-1008-98622.php?Lang=zh-tw)

●上課方式：遠距上課

●評量方式：
期中考與期末考保留實體紙筆測驗
Physical Midterm and Final Exams in class
●補充說明資訊：
請隨時注意本課程在北科i學園PLUS的公告
To be constantly updated in the Announcements on the Taipei Tech i-school PLUS portal

教師姓名	蔡佩芳
Email	ptsai@ntut.edu.tw
最後更新時間	2021-09-15 11:52:39
課程大綱	企業運營管理要控制的主要目標是質量，成本，時間和靈活性，它們是在全球化的挑戰下，企業競爭力的根本。此課程探討服務業與製造業中，對於產品的關鍵生產和服務過程，從設計、監督與控制、流程與品質改善等議題，進而擴展到供應鏈中的存貨與物流。課程著重於理解生產與服務流程對於組織策略的角色，制定與評估相對應的效率指標，並進一步介紹相關議題可使用的分析工具。 This course is designed to address the key operations and logistical issues in service and manufacturing organizations that have strategic as well as tactical implications, which also serve as the core competitiveness in the global arena. It includes the introduction to the issues in designing, monitoring and controlling, efficiency and quality improving of the operations in an organization, and then expands to the entire supply chain. With class discussion and case study, the specific objectives include: to understand the role of operations management in the overall business strategy, to identify and evaluate the key factors in the design of effective operating systems, and to identify a range of tools appropriate for analysis of operating systems of the firm.
課程進度	Week1. Course Introduction and Overview Week2~3.Process Strategy Week4~5. Process Analysis Week6~8. Quality and Performance Week10~11. Inventory Management Week12~13. Lean Systems Week14~17. Supply Chain Design and Chain Integration
評量方式與標準	Class Participation and Game: 20% Quizzes (2) : 30% Mid Term Exam: 25% Term Project: 25%
使用教材、參考書目或其他	【遵守智慧財產權觀念，請使用正版教科書，不得使用非法影印教科書】使用外文原文書：是 G. Cachon and C. Terwiesch. 2019. Matching Supply with Demand: An Introduction to Operations Management, 4th ed. International Student Version. New York: McGraw-Hill Education.
課程諮詢管道	Office Hours: 每星期二(Tuesday) 1pm~5pm。請以 email: ptsai@ntut.edu.tw 聯繫。或於辦公室時間以電話聯繫，辦公室分機: 2354。 You might reach me via email anytime, or phone (ext. 2354) me during the office hours.
備註	因應疫情發展，本學期教學及授課方式請依照學校網頁所公布之訊息為準： (https://oaa.ntut.edu.tw/p/404-1008-98622.php?Lang=zh-tw) ●上課方式：遠距上課 ●評量方式：期中考與期末考保留實體紙筆測驗 Physical Midterm and Final Exams in class ●補充說明資訊：請隨時注意本課程在北科i學園PLUS的公告 To be constantly updated in the Announcements on the Taipei Tech i-school PLUS portal