教學大綱與進度

課程基本資料：

學年期	課號	課程名稱	階段	學分	時數	修	教師	班級	人	撤	備註
109-2	285785	創新服務案例分析	1	3.0	3	★	王聖銘	互動所 互動與創新外生專班 設計博所	7	0	◎限15人,日碩&外碩&設計博合開

教學大綱與進度：

教師姓名	王聖銘
Email	ryan5885@gmail.com
最後更新時間	2020-12-10 14:54:38
課程大綱	This course will provide the student basics knowledge and practical benefits of the innovative services through benchmark case introduction and study. Students will collaborate to each other to propose practical innovation service project proposal in the aspect of resources management, technology applications, service mechanism and associated assessment methods in various domains.
課程進度	Week 01 Contexts, Strategies, and Value Creation Week 02 Behaving and Experiencing Week 03-04 Exploring and Analytic: Design by Data Week 05-06 Visual Perception and Informatics Design Week 07-08 Proposal for Innovation Service Week 09 Midterm Speech Week 10-11 Organizing for Service Innovation Week 12-13 Human Insight, Envision and Expression Week 13-14 Compassion and Design Week 15-16 Social Connection and Sustainable Well-being Design Week 17-18 Project and Proposal Presentation
評量方式與標準	Attendance 20％ Case Studies Report 30％ Lecture and Speech Report 20％ Term Project Proposal 30％
使用教材、參考書目或其他	【遵守智慧財產權觀念，請使用正版教科書，不得使用非法影印教科書】 使用外文原文書：是 1. Melis Senova, This Human, How to be the person designing for other people, BIS Publishers, 2017 2. Lucy Kimbell, The Service Innovation Handbook, Action-oriented creative thinking toolkit for service organizations, BIS Publishers, 2014
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