教學大綱與進度

課程基本資料：

學年期	課號	課程名稱	階段	學分	時數	修	教師	班級	人	撤	備註
104-1	212498	管理者的修煉與工作壓力管理	1	3.0	3	★	范書愷 陳志剛 陳建丞 應國卿	工管EMBA 經管EMBA 資財EMBA	42	0	限碩士學生選課，暑期共同選修課程，兼

教學大綱與進度：

教師姓名	范書愷
Email	morrisfan@ntut.edu.tw
最後更新時間	2015-11-11 16:56:08
課程大綱	The recent news that the horrible German plane crash has cause a great shock worldwide; meanwhile, it has spotlighted the significance of carrying out adequate procedures for pressure control. The course would divide into four major parts. First, it would focus on the theory and practice of staffing and work motivation in organization, discussing and understanding the practical implication for business administration. Second, it would teach the learners how to master or manage the stress or pressure of their employees besides from tutoring them about self-approaching the tiny emotional changes of their own selves, as well as successful administering and supervising their staffs’ emotional control. The third part of the course covers the topics of “Zen and stress management’’ and “Zen and emotional management’’, which can help learners to manage their stress and emotion in some healthy way. Finally, we would illustrate how to perform a rational and successful negotiation, thus creating profits to the three sides, i.e., the managers, the employees, as well as the competitor of our organization. Apart from illustration of prudent and basic knowledge, the whole lectures would also be put on case analysis with sharing and discussion. With diversification of teaching ways based on multimedia, and real practice, the whole course would be more active and usable, thus to promote and upgrade the learners’ applying and using ability in the real world. 德國近來發生的飛機墜毀事件震驚全球，同時也凸顯了壓力管理的重要性，本課程主要分為四大部分，第一部分將教授員工任用與激勵的理論與實務，期能對實務界人士提供具體建議。 第二部分則從教授學員認識什麼是壓力，到引導企業主管從瞭解自我情緒與壓力管理之道，至明白如何管理及抒發員工的壓力。第三部分則涵蓋了「禪與壓力管理」及「禪與情緒管理」二課題的探討，來有效協助學員學習如何管理其自身壓力與情緒的健康之道。 最後一部分，我們則將介紹如何以成功的談判與溝通的技巧，來達到管理者，被管理者及競爭者之間巧妙的三贏，達到終極減壓的效果。 本課程除基礎學理的教學外，更輔以案例分享與實際課堂討論。同時使用多媒體、實務操作等多元化的教學方式，以期盡量將課程活潑化與生活化，以讓學員達到實際學習及應用之能力。
課程進度	陳建丞教授 Lessen 01 06/30 員工任用與激勵（Staffing and work motivation） Lessen 02 07/04 員工任用與激勵（Staffing and work motivation） 陳志剛醫師 Lessen 03 07/07 如何察覺自我的情緒（How to be aware of your own emotion） Lessen 04 07/11 如何修復、維持及提昇自我（How to repair, and promote your inner world） Lessen 05 07/14 如何認識您的員工（How to understand your staffs） Lessen 06 07/18 我的員工怎麼了— 淺談壓力評估表（What’s wrong with my staffs; illustrating the basic pressure assessment scale） Lessen 07 07/21 如何支持您的員工（How to support your staffs） Lessen 08 07/25 如何增加腦部重要的抗壓元素（血清素）（How to increase the anti-stress neurotransmitter (serotonin) in your brain?） 應國卿教授 Lessen 09 07/28 禪與壓力修復（Zen and stress management） Lessen 10 08/01 禪與壓力修復（Zen and stress management） 陳志剛醫師 Lessen 11 08/04 冥想、催眠、放鬆與壓力管理（Meditation, hypnosis, relaxation and stress relief） Lessen 12 08/08 改變飲食、改變壓力（Change your diet, Change your pressure） Lessen 13 08/11 壓力、癌症與疾病（The relationship between stress, cancers & illnesses） Lessen 14 08/15 中國的古老藝術—品香藝術與減壓（The ancient art of China—the art of incense tasting and pressure alleviation） Lessen15 08/18 傳統輔助醫學;穴位按摩與減壓（The traditional supplemental medicine – acupoints massage & pressure alleviation） Lessen16 08/22 來自印度的古老藝術、瑜珈與減壓（The ancient art coming from India – The yoga & stress alleviation） 范書愷教授執行長 Lessen17 08/25 談判技巧 (Negotiation Skills) Lessen18 08/29 談判兵法 (Negotiation Tactics)
評量方式與標準	Final Project 30% Midterm Exam 20% Hands-on Practice 20% Homework and Casework 20% Class Participation (Think and Discuss) 10% 期末專題 30% 期中考 20% 實務操作練習 20% 作業與案例研討 20% 課程參與(思考並參與討論) 10%
使用教材、參考書目或其他	【遵守智慧財產權觀念，請使用正版教科書，不得使用非法影印教科書】 使用外文原文書：　 參考書(Textbook) Selye, H. (2013). Stress in health and disease. Butterworth-Heinemann. 參考文獻(References) 1.Mulki, J. P., Jaramillo, F., Malhotra, S., & Locander, W. B. (2012). Reluctant employees and felt stress: The moderating impact of manager decisiveness. Journal of Business Research, 65(1), 77-83. 2.Fernandes, C. F., & Tewari, K. (2012). Organizational role stress: impact of manager and peer support. Journal of knowledge Globalization, 5(1), 1-28. 3.Lagace, R. R., Castleberry, S. B., & Ridnour, R. E. (2011). An exploratory salesforce study of the relationship between leader-member exchange and motivation, role stress, and manager evaluation. Journal of Applied Business Research (JABR), 9(4), 110-119. 參考資料 1.應國卿、何敬之、吳水丕，「從十二因緣論壓力管理」，第一屆禪與管理研討
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