| 課程編碼 Course Code | 中文課程名稱 Course Name (Chinese) | 英文課程名稱 Course Name (English) | 總學分數 Credits | 總時數 Hours |
|---|---|---|---|---|
| AC05221 | 互動技術之服務設計 | Service Design for Interactive Technology | 3.0 | 3 |
| 中文概述 Chinese Description | 服務設計的方法乃是透過相關資源做適當的規劃與組織，已提昇使用者與服務提供者間之服務及互動的品質。其主要的架構與方法乃在於了解使用者的行為、需求及動機後，創造具友善性、競爭性、及相關性的使用者經驗。本課程將以服務設計的概念與方法為核心，以使用者需求及經驗的創造為基礎，探討並分析不同的互動技術的適用情境及其發展與應用領域。 | |||
| 英文概述 English Description | Service design is the activity of planning and organizing related resources of service in order to improve its quality and the interaction between service provider and users. The backbone of service design methodologies is to understand the behavior of the users, their needs and motivations, so that to create user-friendly, competitive and relevant service to the users. The service design concepts and methodologies and user experience analysis are used in this course for discussing the developments and applications of interactive technologies in the aspects of various scenarios and application fields. | |||
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