課程編碼 Course Code | 中文課程名稱 Course Name (Chinese) | 英文課程名稱 Course Name (English) | 總學分數 Credits | 總時數 Hours |
---|---|---|---|---|
3707024 | 服務系統設計 | Service system design | 3.0 | 3 |
中文概述 Chinese Description | 本課程在探討服務系統傳遞作業之設計,服務業的經營管理原則,透過個案研究,發展出一套解決問題之技術。 | |||
英文概述 English Description | Objectives of this course are (1)to learn the principles which guide the design and operation of service delivery system,(2)to study applications of these principles to many service firms,(3)to develop problem solving skills through cases and problem sets . |
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