Course Syllabus

Course Information：

Year-Semester Course Number Course Name Phase Credits Hours Required/Elective Instructor Class Student NO. Withdraw Note

Spring Semester
Year 2026 355210 Operation Management 1 3.0 3 ▲ Daniel Chien 4BM2 69 0 　

Year-Semester	Course Number	Course Name	Phase	Credits	Hours	Required/Elective	Instructor	Class	Student NO.	Withdraw	Note
Spring Semester Year 2026	355210	Operation Management	1	3.0	3	▲	Daniel Chien	4BM2	69	0

Course Plan：

Instructor Daniel Chien

Email tenienchien@gmail.com

Last Updated 2026-02-22 23:56:10

Course Objective 本課程旨在介紹生產業與服務業中之作業管理。其中包含預測、產品與服務設計、產能規劃、地點選擇規劃分析、存貨管理、及時系統與供應鏈管理、專案管理、及品質管理。 The purpose of the course is to introduction operation management in industry and service. It includes forecasting, product and service design, capacity planning, location selection and analysis planning, inventory management, just-in-time and supply chain management, project management, and quality management.

Course Schedule 1 Introduction & Forecasting (1) 2 Forecasting (2) 3 Product and Service Design 4 Capacity Planning for Products & Services 5 Process Selection and Facility Layout 6 Location Planning and Analysis 7 Aggregate Planning (1) 8 Aggregate Planning (2) 9 Exam (1) 10 Material Requirement Planning and ERP (1) 11 Material Requirement Planning and ERP (2) 12 Inventory Management 13 Scheduling 14 Supply Chain Management 15 Digital Twin Introduction 16 Exam (2) 17 Term Projects Presentation 18 Term Projects Presentation

Evaluation and grading policy Quiz and Class Participation 30% Exams 40% Term Project 30%

Materials All right reserved. Do not reproduce without permission.

Foreign-language textbooks:Yes
Operations and Supply Chain Management, William J. Stevenson , Thomas J. Kull, 15th Edition, 2025 McGraw-Hill International Enterprises LLC. ISBN: 9781266844621 Operations Management, William J. Stevenson, 14th Edition, 2021 McGraw-Hill International Enterprises LLC. ISBN: 9781260238891

The access to curricular consultation Office Hours:
Mon. 12:00 - 14:00
Wed. 13:00 - 15:00
Please schedule a discussion time via email in advance.

Expanding teaching and resources ● 參與式創新教學 (Participatory & Innovative Teaching)
強調學生參與與產出，導入翻轉、PBL/專題、設計思考或遊戲化等策略。
Emphasizes student engagement and outcomes by adopting strategies such as Flipped Classroom, PBL (Problem/Project- Based Learning), Design Thinking, or Gamification.
● 數位科技融入 (Digital Technology Integration)
運用生成式AI、VR/AR、IoT、IRS等新興科技輔助教學與評量。
Utilizes emerging technologies such as Generative AI, VR/AR, IoT, and IRS (Interactive Response Systems) to facilitate teaching and assessment.
● 混成學習 (Blended Learning)
課程結合實體授課與線上學習（同步視訊／非同步活動）。
Combines face-to-face instruction with online learning (including synchronous video sessions or asynchronous activities).
● 數位教材資源應用 (Application of Digital Resources)
採用影音多媒體或具開放授權之資源（如OCW、開放教科書）作為主要或輔助教材。
Adopts multimedia or open-licensed resources (e.g., OCW, Open Textbooks) as primary or supplementary teaching materials.

The course corresponds to the SDGs SDG12：負責任的消費與生產（Responsible Consumption and Production）

Does the course incorporate AI ● 使用生成式AI作為教學過程的輔助工具（Use generative AI tools as an aid to the teaching process）
● 鼓勵學生使用生成式AI工具（Encourage students to use generative AI tools）

Note
　

Instructor	Daniel Chien
Email	tenienchien@gmail.com
Last Updated	2026-02-22 23:56:10
Course Objective	本課程旨在介紹生產業與服務業中之作業管理。其中包含預測、產品與服務設計、產能規劃、地點選擇規劃分析、存貨管理、及時系統與供應鏈管理、專案管理、及品質管理。 The purpose of the course is to introduction operation management in industry and service. It includes forecasting, product and service design, capacity planning, location selection and analysis planning, inventory management, just-in-time and supply chain management, project management, and quality management.
Course Schedule	1 Introduction & Forecasting (1) 2 Forecasting (2) 3 Product and Service Design 4 Capacity Planning for Products & Services 5 Process Selection and Facility Layout 6 Location Planning and Analysis 7 Aggregate Planning (1) 8 Aggregate Planning (2) 9 Exam (1) 10 Material Requirement Planning and ERP (1) 11 Material Requirement Planning and ERP (2) 12 Inventory Management 13 Scheduling 14 Supply Chain Management 15 Digital Twin Introduction 16 Exam (2) 17 Term Projects Presentation 18 Term Projects Presentation
Evaluation and grading policy	Quiz and Class Participation 30% Exams 40% Term Project 30%
Materials	All right reserved. Do not reproduce without permission. Foreign-language textbooks:Yes Operations and Supply Chain Management, William J. Stevenson , Thomas J. Kull, 15th Edition, 2025 McGraw-Hill International Enterprises LLC. ISBN: 9781266844621 Operations Management, William J. Stevenson, 14th Edition, 2021 McGraw-Hill International Enterprises LLC. ISBN: 9781260238891
The access to curricular consultation	Office Hours: Mon. 12:00 - 14:00 Wed. 13:00 - 15:00 Please schedule a discussion time via email in advance.
Expanding teaching and resources	● 參與式創新教學 (Participatory & Innovative Teaching) 強調學生參與與產出，導入翻轉、PBL/專題、設計思考或遊戲化等策略。 Emphasizes student engagement and outcomes by adopting strategies such as Flipped Classroom, PBL (Problem/Project- Based Learning), Design Thinking, or Gamification. ● 數位科技融入 (Digital Technology Integration) 運用生成式AI、VR/AR、IoT、IRS等新興科技輔助教學與評量。 Utilizes emerging technologies such as Generative AI, VR/AR, IoT, and IRS (Interactive Response Systems) to facilitate teaching and assessment. ● 混成學習 (Blended Learning) 課程結合實體授課與線上學習（同步視訊／非同步活動）。 Combines face-to-face instruction with online learning (including synchronous video sessions or asynchronous activities). ● 數位教材資源應用 (Application of Digital Resources) 採用影音多媒體或具開放授權之資源（如OCW、開放教科書）作為主要或輔助教材。 Adopts multimedia or open-licensed resources (e.g., OCW, Open Textbooks) as primary or supplementary teaching materials.
The course corresponds to the SDGs	SDG12：負責任的消費與生產（Responsible Consumption and Production）
Does the course incorporate AI	● 使用生成式AI作為教學過程的輔助工具（Use generative AI tools as an aid to the teaching process） ● 鼓勵學生使用生成式AI工具（Encourage students to use generative AI tools）
Note