Course Description

Course CodeCourse NameCreditsHours
AC05221 Service Design for Interactive Technology 3.0 3
Description Service design is the activity of planning and organizing related resources of service in order to improve its quality and the interaction between service provider and users. The backbone of service design methodologies is to understand the behavior of the users, their needs and motivations, so that to create user-friendly, competitive and relevant service to the users. The service design concepts and methodologies and user experience analysis are used in this course for discussing the developments and applications of interactive technologies in the aspects of various scenarios and application fields.