Course Description

Course CodeCourse NameCreditsHours
5705464 Service Design 3.0 3
Description The target of this course is to teach students with regular design training offered by existing design discipline so as to make them equip the abilities to conduct service design. The course starts with the introduction of some basic knowledge, tools, and process of design, and then explores necessary concepts and techniques used for design services. This course is delivered through lecture and hands-on projects, so that students can develop their design attitude and abilities by dealing with real world issues. This course also serves as the basis for students to move forward to take other service design related learning subjects, such as service experience design, interaction design.