| Description
| This course covers the strategies and techniques of managing a lean business in manufacturing and in service. The linkages between competitive advantages and production systems, competitive advantages and business models will be discussed first. Then, topics include mass customization, competitive advantage stages, developing competitive capability and maximize customer value. This course further addresses some of the important issues involved with the product or service planning, development, pilot run and implementation of Lean Enterprises. Organization. People, technology, processes and information dimensions of an effective lean company will be addressed in a unified framework. Particular emphasis will be placed on the integration of these dimensions across the entire enterprise, including product development, production, and the extended supply chain. Process enablers for achieving enterprise integration will be addressed.
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