| Description
| This class will help students familiarize themselves with the trend of theoretical basis of the quality management and strengthen their ability in both theoretical research and practical application. First, the course covers basic statistics so that students will be acquainted with research methods and analysis techniques. Second, the six sigma management tools will be reviewed and the process for its implementation will also be addressed. Finally, the system- and the organization-level quality as well as the Kano Model for attractive quality will be discussed. The curriculum of this class includes the introduction of empirical models integrated with case study so that the students will be strengthened in the capabilities of real world problem solving and quality improvement.
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