| Description
| Service engineering aims to transform the service prototypes from concepts to business process models, and then the service information systems can be designed, evaluated, and implemented systematically based on service oriented technologies. This course plays the role to realize service through design science approach, which considers the creation and evaluation of artifacts based on the needs of target users and existing theories and techniques. In implementing services especially technology-enabled services, the integration of service process with information technologies is essential for service innovation and management.
|
|---|