| Course Code | Course Name | Credits | Hours |
|---|---|---|---|
| 5703041 | Wang Group The Landis Hotels & Resorts | 1.0 | 1 |
| Description | Global financial crisis attacks and changes the rules of service industry. "The best service can making money" becomes a golden rule. As soon as the customers walk in the shop, the service they received and the atmosphere they felt decide everything. The service is nothing but SOP. More consideration for customers is the only way to bring more customers. In this semester we give you the "Wang Group" and "The Landis Hotels & Resorts" to share the value in service industry. | ||