| Description
| Production and operation are exciting area of management which has a profound effect on the quality and productivity of both manufacturing and services. The objective of this class is to present a broad and brief introduction to the field of operations in a realistic and practical way. Production and operations management is the set of activities which create value by way of transforming input materials into outputs in the form of goods and services. Production and operations management hence involves decision makings in every level from sales forecasting, capacity planning, location strategies, aggregate planning, inventory management, supply chain management, and e-commerce, etc. After taking this course, you will understand how OM affects the performance of a company, your life, and even society. You also will better understand what goes beyond the scenes when you buy a coffee at Starbucks, place an bid for an used cellular phone at the e-Bay, or order a Harry Potter from the online
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