| 課程編碼 Course Code | 中文課程名稱 Course Name (Chinese) | 英文課程名稱 Course Name (English) | 總學分數 Credits | 總時數 Hours |
|---|---|---|---|---|
| 3534040 | 工時模擬 | Working Hour Simulation | 2.0 | 2 |
| 中文概述 Chinese Description | 本課程內容主要包括有各種客訴內容之分析與因應對策﹔快速反應系統及工時電腦模擬系統之建立與分析方法與配合之統計應用軟體亦被討論。 The course is mainly to interpret the analysis of the customer's claim content and resolve strategy; quickly response method; working hour simulation software set-up and analysis methods; and the matched statistical application software is also discussed. | |||
| 英文概述 English Description | The course is mainly to interpret the analysis of the customer's claim content and resolve strategy; quickly response method; working hour simulation software set-up and analysis methods; and the matched statistical application software is also discussed. | |||
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